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Epson

TM-m30II-SL

User's Manual

Epson

TM-m30II-SL

User's Manual

Troubleshoot
Troubleshooting

Before Using the Printer

Important Safety InformationProduct Information PageChecking Items Included with the Printer

Part Names

FrontBottomConnectors

Setup of the Tablet

Tablets that Can be Mounted to the PrinterFront tabletRear displayPreparation for SetupMounting the Front TabletConnecting Peripheral DevicesConnecting the AC CableAttaching the Lock Lever CoverReplacing the Tablet Table

Setup of the Printer

Placing the PrinterChanging the Paper WidthConnecting Peripheral DevicesUsing the Power Switch CoverConnecting Smart Devices

Basic Operations

Turning the Power On/OffInstalling or Replacing the Roll PaperHow to Hold the PrinterTransporting the Printer

Cleaning

Cleaning the Printer CaseCleaning the Thermal Head and the Platen Roller

Troubleshooting

Meanings of LED IndicationsPrintout is FaintCannot PrintWhen the Roll Paper JamsWhen Sending for Repair

Using the Optional Products

OT-DM30SL (Customer Display)OT-WH30SL (Wall Hanging Bracket Set)

Appendix

SpecificationsOptional KitsRestriction of UseCAUTIONSTrademarks

Top > Setup of the Printer > Changing the Paper Width

Changing the Paper Width

You can change the paper width from 80 to 58 mm by installing the included 58-mm width roll paper guides. Follow the steps below to change the paper width.

CAUTION:

Once you change the paper width to 58 mm and print on 58-mm width roll paper, you cannot go back to 80 mm width. Because parts of the print head that do not normally touch the paper may be damaged by the platen roller, and the autocutter may wear out.

  1. Turn off the printer.

  2. Open the roll paper cover.

  3. Align the three projections on the roll paper guides with the rectangular holes in the printer, and then push the guides inward.

  4. Set the paper width in software setting mode.

  5. For details, see the Technical Reference Guide.

Troubleshoot
Troubleshooting

Before Using the Printer

Important Safety InformationProduct Information PageChecking Items Included with the Printer

Part Names

FrontBottomConnectors

Setup of the Tablet

Tablets that Can be Mounted to the PrinterFront tabletRear displayPreparation for SetupMounting the Front TabletConnecting Peripheral DevicesConnecting the AC CableAttaching the Lock Lever CoverReplacing the Tablet Table

Setup of the Printer

Placing the PrinterChanging the Paper WidthConnecting Peripheral DevicesUsing the Power Switch CoverConnecting Smart Devices

Basic Operations

Turning the Power On/OffInstalling or Replacing the Roll PaperHow to Hold the PrinterTransporting the Printer

Cleaning

Cleaning the Printer CaseCleaning the Thermal Head and the Platen Roller

Troubleshooting

Meanings of LED IndicationsPrintout is FaintCannot PrintWhen the Roll Paper JamsWhen Sending for Repair

Using the Optional Products

OT-DM30SL (Customer Display)OT-WH30SL (Wall Hanging Bracket Set)

Appendix

SpecificationsOptional KitsRestriction of UseCAUTIONSTrademarks

Top > Setup of the Printer > Changing the Paper Width

Changing the Paper Width

You can change the paper width from 80 to 58 mm by installing the included 58-mm width roll paper guides. Follow the steps below to change the paper width.

CAUTION:

Once you change the paper width to 58 mm and print on 58-mm width roll paper, you cannot go back to 80 mm width. Because parts of the print head that do not normally touch the paper may be damaged by the platen roller, and the autocutter may wear out.

  1. Turn off the printer.

  2. Open the roll paper cover.

  3. Align the three projections on the roll paper guides with the rectangular holes in the printer, and then push the guides inward.

  4. Set the paper width in software setting mode.

  5. For details, see the Technical Reference Guide.

© Seiko Epson Corporation 2021. (M00135700  EN)

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