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Epson

TM-m30II-SL

User's Manual

Epson

TM-m30II-SL

User's Manual

Troubleshoot
Troubleshooting

Before Using the Printer

Important Safety InformationProduct Information PageChecking Items Included with the Printer

Part Names

FrontBottomConnectors

Setup of the Tablet

Tablets that Can be Mounted to the PrinterFront tabletRear displayPreparation for SetupMounting the Front TabletConnecting Peripheral DevicesConnecting the AC CableAttaching the Lock Lever CoverReplacing the Tablet Table

Setup of the Printer

Placing the PrinterChanging the Paper WidthConnecting Peripheral DevicesUsing the Power Switch CoverConnecting Smart Devices

Basic Operations

Turning the Power On/OffInstalling or Replacing the Roll PaperHow to Hold the PrinterTransporting the Printer

Cleaning

Cleaning the Printer CaseCleaning the Thermal Head and the Platen Roller

Troubleshooting

Meanings of LED IndicationsPrintout is FaintCannot PrintWhen the Roll Paper JamsWhen Sending for Repair

Using the Optional Products

OT-DM30SL (Customer Display)OT-WH30SL (Wall Hanging Bracket Set)

Appendix

SpecificationsOptional KitsRestriction of UseCAUTIONSTrademarks

Top > Basic Operations > Installing or Replacing the Roll Paper

Installing or Replacing the Roll Paper

Follow the steps below to install or replace the roll paper.

CAUTION:

Make sure you use a specified roll paper type.

When the Printer is Placed Horizontally

  1. Open the roll paper cover.

  2. Remove the used roll paper core if any.

  3. Install the roll paper in the correct direction.

  4. Make sure that the roll paper is not slack. If the roll paper is slack, take up the slack before installing it.

    CAUTION:
    • Before installing the roll paper, take up any slack in the roll paper by pulling its leading edge. If you install a slack roll paper, a paper jam or print quality problems may occur.

    • Before installing the roll paper, make sure that the roll paper is not deformed. Using a deformed roll paper will cause the printer to malfunction.

  5. Pull out some paper, and close the roll paper cover.

  6. When the printer power is on, the roll paper is automatically cut.

When the Printer is Placed Vertically

  1. Open the roll paper cover.

  2. Remove the used roll paper core if any.

  3. Install the roll paper in the correct direction.

  4. Make sure that the roll paper is not slack. If the roll paper is slack, take up the slack before installing it.

    CAUTION:
    • Before installing the roll paper, take up any slack in the roll paper by pulling its leading edge. If you install a slack roll paper, a paper jam or print quality problems may occur.

    • Before installing the roll paper, make sure that the roll paper is not deformed. Using a deformed roll paper will cause the printer to malfunction.

  5. Pull out some paper, and close the roll paper cover.

  6. When the printer power is on, the roll paper is automatically cut.

Troubleshoot
Troubleshooting

Before Using the Printer

Important Safety InformationProduct Information PageChecking Items Included with the Printer

Part Names

FrontBottomConnectors

Setup of the Tablet

Tablets that Can be Mounted to the PrinterFront tabletRear displayPreparation for SetupMounting the Front TabletConnecting Peripheral DevicesConnecting the AC CableAttaching the Lock Lever CoverReplacing the Tablet Table

Setup of the Printer

Placing the PrinterChanging the Paper WidthConnecting Peripheral DevicesUsing the Power Switch CoverConnecting Smart Devices

Basic Operations

Turning the Power On/OffInstalling or Replacing the Roll PaperHow to Hold the PrinterTransporting the Printer

Cleaning

Cleaning the Printer CaseCleaning the Thermal Head and the Platen Roller

Troubleshooting

Meanings of LED IndicationsPrintout is FaintCannot PrintWhen the Roll Paper JamsWhen Sending for Repair

Using the Optional Products

OT-DM30SL (Customer Display)OT-WH30SL (Wall Hanging Bracket Set)

Appendix

SpecificationsOptional KitsRestriction of UseCAUTIONSTrademarks

Top > Basic Operations > Installing or Replacing the Roll Paper

Installing or Replacing the Roll Paper

Follow the steps below to install or replace the roll paper.

CAUTION:

Make sure you use a specified roll paper type.

When the Printer is Placed Horizontally

  1. Open the roll paper cover.

  2. Remove the used roll paper core if any.

  3. Install the roll paper in the correct direction.

  4. Make sure that the roll paper is not slack. If the roll paper is slack, take up the slack before installing it.

    CAUTION:
    • Before installing the roll paper, take up any slack in the roll paper by pulling its leading edge. If you install a slack roll paper, a paper jam or print quality problems may occur.

    • Before installing the roll paper, make sure that the roll paper is not deformed. Using a deformed roll paper will cause the printer to malfunction.

  5. Pull out some paper, and close the roll paper cover.

  6. When the printer power is on, the roll paper is automatically cut.

When the Printer is Placed Vertically

  1. Open the roll paper cover.

  2. Remove the used roll paper core if any.

  3. Install the roll paper in the correct direction.

  4. Make sure that the roll paper is not slack. If the roll paper is slack, take up the slack before installing it.

    CAUTION:
    • Before installing the roll paper, take up any slack in the roll paper by pulling its leading edge. If you install a slack roll paper, a paper jam or print quality problems may occur.

    • Before installing the roll paper, make sure that the roll paper is not deformed. Using a deformed roll paper will cause the printer to malfunction.

  5. Pull out some paper, and close the roll paper cover.

  6. When the printer power is on, the roll paper is automatically cut.

© Seiko Epson Corporation 2021. (M00135700  EN)

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