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Epson

TM-m30II-SL

User's Manual

Epson

TM-m30II-SL

User's Manual

Troubleshoot
Troubleshooting

Before Using the Printer

Important Safety InformationProduct Information PageChecking Items Included with the Printer

Part Names

FrontBottomConnectors

Setup of the Tablet

Tablets that Can be Mounted to the PrinterFront tabletRear displayPreparation for SetupMounting the Front TabletConnecting Peripheral DevicesConnecting the AC CableAttaching the Lock Lever CoverReplacing the Tablet Table

Setup of the Printer

Placing the PrinterChanging the Paper WidthConnecting Peripheral DevicesUsing the Power Switch CoverConnecting Smart Devices

Basic Operations

Turning the Power On/OffInstalling or Replacing the Roll PaperHow to Hold the PrinterTransporting the Printer

Cleaning

Cleaning the Printer CaseCleaning the Thermal Head and the Platen Roller

Troubleshooting

Meanings of LED IndicationsPrintout is FaintCannot PrintWhen the Roll Paper JamsWhen Sending for Repair

Using the Optional Products

OT-DM30SL (Customer Display)OT-WH30SL (Wall Hanging Bracket Set)

Appendix

SpecificationsOptional KitsRestriction of UseCAUTIONSTrademarks

Top > Using the Optional Products > OT-DM30SL (Customer Display)

OT-DM30SL (Customer Display)

OT-DM30SL is a dedicated customer display for this TM-m30II-SL printer. This section describes how to install and use OT-DM30SL.

Note:

The display functions of OT-DM30SL are the same as DM-D70. For details about the display functions, see the user‘s manual for DM-D70.

www.epson-biz.com/?prd=dm-d70&inf=manual

Mounting OT-DM30SL

Follow the procedure below to mount OT-DM30SL to the printer.

  1. Turn off the printer.

  2. Disconnect the AC cable from the power outlet.

  3. Put the printer on a soft cloth or cushioning material.

  4. Turn over the printer.

  5. Remove the bottom cover.

  6. Remove the side covers.

  7. Remove the rear cover.

  8. Attach OT-DM30SL engaging its hook with the hole in the printer, then secure it with the screws.

  9. Connect the USB cable to the USB connector, and then store the excess cable into the space inside OT-DM30SL.

  10. Attach the side covers.

  11. Attach the bottom cover.

Now mounting OT-DM30SL to the printer is finished.

Adjusting the Display Brightness

The brightness of the display can be adjusted by pressing the brightness up/down buttons. There are four brightness levels. It is set to the brightest setting by default.

Cleaning the Outer Case

When cleaning the outer surface of the customer display, make sure to turn off the printer in advance, and then wipe dirt off with a dry cloth or a cloth slightly moistened with water.

CAUTION:
  • Never clean the product with alcohol, benzine, thinner, or other such solvents. Doing so may damage or break the parts made of plastic and rubber.

  • Rubbing the LCD screen with too much force using a dry cloth may scratch the surface.

Product Specifications

Display size

7 inch (800 x 480 pixels)

Display type

TFT LCD (16.2 million colors)

Power supply

USB bus power

Consumption current

Operating

0.5 A (max.)

Temperature / Humidity

Operating

5 to 45°C {41 to 113°F}, 10 to 90%RH, no condensation

Storage

-10 to 50°C {14 to 122°F}, 10 to 90%RH, no condensation

Altitude

3,000 m or less

Dimensions

180 x 140 x 105 mm {7.1 x 5.5 x 4.1"} (W x D x H)

Weight

Approx. 0.58 kg {1.28 lb}

Note:

The display functions of OT-DM30SL are the same as DM-D70. For details about the display functions, see the user‘s manual for DM-D70.

www.epson-biz.com/?prd=dm-d70&inf=manual

WARNING

This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.

Restriction of Use

When this product is used for applications requiring high reliability/safety, such as transportation devices related to aviation, rail, marine, automotive, etc.; disaster prevention devices; various safety devices, etc.; or functional/precision devices, etc.; you should use this product only after giving consideration to including fail-safes and redundancies into your design to maintain safety and total system reliability. Because this product was not intended for use in applications requiring extremely high reliability/safety, such as aerospace equipment, main communication equipment, nuclear power control equipment, or medical equipment related to direct medical care, etc., please make your own judgment on this product‘s suitability after a full evaluation.

Troubleshoot
Troubleshooting

Before Using the Printer

Important Safety InformationProduct Information PageChecking Items Included with the Printer

Part Names

FrontBottomConnectors

Setup of the Tablet

Tablets that Can be Mounted to the PrinterFront tabletRear displayPreparation for SetupMounting the Front TabletConnecting Peripheral DevicesConnecting the AC CableAttaching the Lock Lever CoverReplacing the Tablet Table

Setup of the Printer

Placing the PrinterChanging the Paper WidthConnecting Peripheral DevicesUsing the Power Switch CoverConnecting Smart Devices

Basic Operations

Turning the Power On/OffInstalling or Replacing the Roll PaperHow to Hold the PrinterTransporting the Printer

Cleaning

Cleaning the Printer CaseCleaning the Thermal Head and the Platen Roller

Troubleshooting

Meanings of LED IndicationsPrintout is FaintCannot PrintWhen the Roll Paper JamsWhen Sending for Repair

Using the Optional Products

OT-DM30SL (Customer Display)OT-WH30SL (Wall Hanging Bracket Set)

Appendix

SpecificationsOptional KitsRestriction of UseCAUTIONSTrademarks

Top > Using the Optional Products > OT-DM30SL (Customer Display)

OT-DM30SL (Customer Display)

OT-DM30SL is a dedicated customer display for this TM-m30II-SL printer. This section describes how to install and use OT-DM30SL.

Note:

The display functions of OT-DM30SL are the same as DM-D70. For details about the display functions, see the user‘s manual for DM-D70.

www.epson-biz.com/?prd=dm-d70&inf=manual

Mounting OT-DM30SL

Follow the procedure below to mount OT-DM30SL to the printer.

  1. Turn off the printer.

  2. Disconnect the AC cable from the power outlet.

  3. Put the printer on a soft cloth or cushioning material.

  4. Turn over the printer.

  5. Remove the bottom cover.

  6. Remove the side covers.

  7. Remove the rear cover.

  8. Attach OT-DM30SL engaging its hook with the hole in the printer, then secure it with the screws.

  9. Connect the USB cable to the USB connector, and then store the excess cable into the space inside OT-DM30SL.

  10. Attach the side covers.

  11. Attach the bottom cover.

Now mounting OT-DM30SL to the printer is finished.

Adjusting the Display Brightness

The brightness of the display can be adjusted by pressing the brightness up/down buttons. There are four brightness levels. It is set to the brightest setting by default.

Cleaning the Outer Case

When cleaning the outer surface of the customer display, make sure to turn off the printer in advance, and then wipe dirt off with a dry cloth or a cloth slightly moistened with water.

CAUTION:
  • Never clean the product with alcohol, benzine, thinner, or other such solvents. Doing so may damage or break the parts made of plastic and rubber.

  • Rubbing the LCD screen with too much force using a dry cloth may scratch the surface.

Product Specifications

Display size

7 inch (800 x 480 pixels)

Display type

TFT LCD (16.2 million colors)

Power supply

USB bus power

Consumption current

Operating

0.5 A (max.)

Temperature / Humidity

Operating

5 to 45°C {41 to 113°F}, 10 to 90%RH, no condensation

Storage

-10 to 50°C {14 to 122°F}, 10 to 90%RH, no condensation

Altitude

3,000 m or less

Dimensions

180 x 140 x 105 mm {7.1 x 5.5 x 4.1"} (W x D x H)

Weight

Approx. 0.58 kg {1.28 lb}

Note:

The display functions of OT-DM30SL are the same as DM-D70. For details about the display functions, see the user‘s manual for DM-D70.

www.epson-biz.com/?prd=dm-d70&inf=manual

WARNING

This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.

Restriction of Use

When this product is used for applications requiring high reliability/safety, such as transportation devices related to aviation, rail, marine, automotive, etc.; disaster prevention devices; various safety devices, etc.; or functional/precision devices, etc.; you should use this product only after giving consideration to including fail-safes and redundancies into your design to maintain safety and total system reliability. Because this product was not intended for use in applications requiring extremely high reliability/safety, such as aerospace equipment, main communication equipment, nuclear power control equipment, or medical equipment related to direct medical care, etc., please make your own judgment on this product‘s suitability after a full evaluation.

© Seiko Epson Corporation 2021. (M00135700  EN)

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