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Epson

TM-m30II-SL

User's Manual

Epson

TM-m30II-SL

User's Manual

Troubleshoot
Troubleshooting

Before Using the Printer

Important Safety InformationProduct Information PageChecking Items Included with the Printer

Part Names

FrontBottomConnectors

Setup of the Tablet

Tablets that Can be Mounted to the PrinterFront tabletRear displayPreparation for SetupMounting the Front TabletConnecting Peripheral DevicesConnecting the AC CableAttaching the Lock Lever CoverReplacing the Tablet Table

Setup of the Printer

Placing the PrinterChanging the Paper WidthConnecting Peripheral DevicesUsing the Power Switch CoverConnecting Smart Devices

Basic Operations

Turning the Power On/OffInstalling or Replacing the Roll PaperHow to Hold the PrinterTransporting the Printer

Cleaning

Cleaning the Printer CaseCleaning the Thermal Head and the Platen Roller

Troubleshooting

Meanings of LED IndicationsPrintout is FaintCannot PrintWhen the Roll Paper JamsWhen Sending for Repair

Using the Optional Products

OT-DM30SL (Customer Display)OT-WH30SL (Wall Hanging Bracket Set)

Appendix

SpecificationsOptional KitsRestriction of UseCAUTIONSTrademarks

Top > Appendix > Specifications

Specifications

Printing method

Thermal line printing

Roll paper

Width

79.5 ± 0.5 mm (3.13" ± 0.02")
57.5 ± 0.5 mm (2.26" ± 0.02")

Diameter

83 mm (3.27") maximum

Outer diameter of the roll paper core

18 mm (0.71")

Interface

Bluetooth

Bluetooth 3.0 (EDR supported)

Ethernet

10BASE-T/100BASE-TX

Wi-Fi

Connect the optional wireless LAN unit to the USB connector.

For information about the wireless LAN unit, see the Technical Reference Guide or the user‘s manual of the wireless LAN unit.

USB

USB 2.0 Full speed, Type-B

USB 2.0 Full speed, Type-A

microSD

X1

Drawer kick

X1

Power supply

PS-180 (Model: M159E)

Make sure to use the specified power source. Connection to an improper power source may cause fire.

Current consumption (at 24 V)

1.8 A

AC power consumption (100 to 230 V/50 to 60Hz)

Operating

Approx. 32.8 W

Standby

Approx. 1.6 W

This is the average power under our operation conditions. It varies depending on the conditions of use and the model.

Temperature

Operating

5 to 45˚C (41 to 113˚F), no condensation

Storage

–20 to 60˚C (14 to 122˚F), except for paper

Humidity

Operating

10 to 90% RH, no condensation

Storage

10 to 90% RH, except for paper

Altitude

3,000 m or less

Overall dimensions (W x D x H)

289 x 322 x 166 mm (11.4 x 12.7 x 6.5")

Weight

Approx. 3.5 kg (7.7 lb) (including the AC adapter, excluding paper weight)

Troubleshoot
Troubleshooting

Before Using the Printer

Important Safety InformationProduct Information PageChecking Items Included with the Printer

Part Names

FrontBottomConnectors

Setup of the Tablet

Tablets that Can be Mounted to the PrinterFront tabletRear displayPreparation for SetupMounting the Front TabletConnecting Peripheral DevicesConnecting the AC CableAttaching the Lock Lever CoverReplacing the Tablet Table

Setup of the Printer

Placing the PrinterChanging the Paper WidthConnecting Peripheral DevicesUsing the Power Switch CoverConnecting Smart Devices

Basic Operations

Turning the Power On/OffInstalling or Replacing the Roll PaperHow to Hold the PrinterTransporting the Printer

Cleaning

Cleaning the Printer CaseCleaning the Thermal Head and the Platen Roller

Troubleshooting

Meanings of LED IndicationsPrintout is FaintCannot PrintWhen the Roll Paper JamsWhen Sending for Repair

Using the Optional Products

OT-DM30SL (Customer Display)OT-WH30SL (Wall Hanging Bracket Set)

Appendix

SpecificationsOptional KitsRestriction of UseCAUTIONSTrademarks

Top > Appendix > Specifications

Specifications

Printing method

Thermal line printing

Roll paper

Width

79.5 ± 0.5 mm (3.13" ± 0.02")
57.5 ± 0.5 mm (2.26" ± 0.02")

Diameter

83 mm (3.27") maximum

Outer diameter of the roll paper core

18 mm (0.71")

Interface

Bluetooth

Bluetooth 3.0 (EDR supported)

Ethernet

10BASE-T/100BASE-TX

Wi-Fi

Connect the optional wireless LAN unit to the USB connector.

For information about the wireless LAN unit, see the Technical Reference Guide or the user‘s manual of the wireless LAN unit.

USB

USB 2.0 Full speed, Type-B

USB 2.0 Full speed, Type-A

microSD

X1

Drawer kick

X1

Power supply

PS-180 (Model: M159E)

Make sure to use the specified power source. Connection to an improper power source may cause fire.

Current consumption (at 24 V)

1.8 A

AC power consumption (100 to 230 V/50 to 60Hz)

Operating

Approx. 32.8 W

Standby

Approx. 1.6 W

This is the average power under our operation conditions. It varies depending on the conditions of use and the model.

Temperature

Operating

5 to 45˚C (41 to 113˚F), no condensation

Storage

–20 to 60˚C (14 to 122˚F), except for paper

Humidity

Operating

10 to 90% RH, no condensation

Storage

10 to 90% RH, except for paper

Altitude

3,000 m or less

Overall dimensions (W x D x H)

289 x 322 x 166 mm (11.4 x 12.7 x 6.5")

Weight

Approx. 3.5 kg (7.7 lb) (including the AC adapter, excluding paper weight)

© Seiko Epson Corporation 2021. (M00135700  EN)

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